FAQ on HKUST Card

General

  1. I cannot logon to Windows with my HKUST Card in Computer Barns, why?
  2. How should I insert the HKUST Card?
  3. I don't have an ITSC Network Account, what can I do?

Card PIN / e-Cert Password Related

  1. What are the differences between HKUST Card PIN and e-Cert password?
  2. Why I need to change the Card PIN and assigning a different e-Cert password?
  3. How many times can I retry entering the Card PIN / e-Cert password before the they will be blocked?
  4. How to change the e-Cert password of your HKUST Card?
  5. If I forgot the Card PIN or e-Cert password of my HKUST Card, how can I reset it?
  6. Can I change the Card PIN or e-Cert password off campus / in student hall?

e-Cert Related

  1. What is HKUST Personal (Smartcard) e-Cert?
  2. Is it necessary to apply for the Personal (Smartcard) e-Cert?
  3. Can I apply for both the Personal e-Cert and Personal (Smartcard) e-Cert?
  4. What are the differences between HKUST e-Cert and HKPost e-Cert?
  5. How to register your HKUST Personal (Smartcard) e-Cert to be used by Internet Explorer / Outlook / Outlook Express?
  6. How to export/ import digital certificate with Internet Explorer?
  7. How to export/ import digital certificate with Netscape Communicator?

HKUST Card Setup Bundle related

  1. What is HKUST Card Setup Bundle?
  2. Where can I get the HKUST Card Setup Bundle?
  3. Web based HKUST Card functions do not work. How to fix it?
  4. Can I use HKUST Card on my home PC?