Problem in reading your Emails?

Problem

If you encounter similar problems as follows in accessing your emails, please try to follow the steps below to check and configure your email clients to solve the problem.

Your emails in the INBOX cannot be found, but only have a warning message telling you that you have connected to the wrong email server.
You have typed a correct password, but still cannot logon to the Email server.
Not sure how to configure your email clients to access ITSC Email Server.

Step 1

Please type in your ITSC Network Account (e.g. cctest) to check your appropriate set of Email Configuration.

Step 2

Please check your email clients and make sure it has been configured to follow the email server settings provided in Step 1. If you are not sure how to configure your email clients, please refer to the following web page for details:

How to configure your email clients?

Note: If you have already set the appropriate configurations but still cannot access your emails, please report the problem to ITSC Email Support Team.