When I try to add new user to a shared resource, I receive "You cannot view the list of users at this time. Please try again later." Why ?

Problem

By setting the access control in the Network Control Panel to user-level access and specify a NT domain as the authentication host, you can add user permission to your shared resources on Win9x by selecting from the user list of the specified NT domain.

However, when you try to add new user to the permission list of a selected resource, you receive the following error message:

"You cannot view the list of users at this time. Please try again later."

Resolution

There are several causes to the above symptom.
  1. Not Logged on or Logon Not Successful

    Make sure you have logged on to the specified domain and no error message appeared during logon. The domain you logon can be read from the logon dialog box.

  2. Wrong MAPI32.DLL

    Verify the MAPI32.DLL in the Windows system directory is correct:

    • Click on Start button. Point to Find. Click on Files and Folders ....
    • Enter MAPI32.DLL into the Named dialog box.
    • Enter your Windows system directory,e.g. C:\Windows\system, into the Look in dialog box. If you are not sure the exact path, try to enter C:\.
    • Click on Find Now to start search.
    • Right-click on the found file and click on Properties.
    • Click on Version tab. The description field shall read:

      Extended MAPI 1.0 for Windows 95

    • If yours is different, backup your existing MAPI32.DLL and extract the correct one from the Windows CD or setup files.

     

  3. Incorrect Dependent Files

    Backup the following systems files in the Windows system directory, e.g. C:\Windows\system, and copy the original files from the Windows CD or setup files:

    • RPCLTC1.DLL
    • MSAB32.DLL
    • COMDLG32.DLL
    • VLB32.DLL
    • MSVCRT20.DLL
    • CHOOSUSR.DLL

 

Article number:Q98T003